Onyx Handmade is a homebased, e-commerce business and everything is processed by hand. We offer free standard shipping/delivery on Bath & Beauty Products on all Australian orders. For all other items, standard Australia Post, Express Shipping & local pick up option additional at checkout
Once an order has been received please allow 1-2 business days for the order to process
Please allow 5-8 business days to receive your order, depending on where you are located.
Please ensure you have the correct postal address information entered upon checkout
If you have made any errors please email firstname.lastname@example.org ASAP to rectify
Sometimes life happens, and we can fall a little bit behind, but if you have any issues at any time please email us with your queries and we will do our best to work with you